BusinessWeek
Cover stories
The  best time I ever had working was at BusinessWeek, a really
extraordinary community of people who care about important things and know
an amazing amount about them. From top to bottom, it was the smartest,
nicest group of people I've ever been part of.

I was the lead author for
four BusinessWeek cover stories.  My first,
2003's
The E-Biz Surprise, was matched on The Economist's cover a year
later. BW was a place that let people think for themselves and swing for the
fences, and in this case we hit a home run with a completely contrarian cover;
Intel's Andy Grove wrote to my boss to congratulate us on our guts. The 2004
follow-up cover
E-Biz Strikes Again (I wanted to call it Return of the Amazons,
but the pop-art movie poster cover I wanted didn't fly), chronicled how startups
were again beginning to stalk old-line industries now that the Web was
profitable.
Strikes Again was a team effort that featured Blue Nile and
salesforce.com right before their IPOs --
not a bad combination, since both
shares quintupled  by 2007
, while salesforce's rival Siebel was sold and
Blue Nile's rival Zale has gone through two CEOs and a near-continuous
restructuring.  For fun, our piece on Internet telephony said Vonage would
never make money, because telephony would be dominated by traditional
giants as it moved online.
Barron's followed two of the six pieces in this
package within a few months, including a cover story. In between,
I profiled
Barry Diller. In each case, follow the links to the related items to see the online
extras, sidebars and tables that round out the way BusinessWeek tells stories,
especially cover stories.

My favorite, though, is 2005's The Digital Hospital. I was in treatment for
cancer when my boss Peter Elstrom asked me to think about how information
technology could change health care. That took me to Hackensack University
Medical Center for
a story that would win the New York Press Club and
Excellence in Technology Journalism awards
, get the doctor I put on the
cover  invited to help craft e-health legislation and regulations for the U.S. and
Japan, and be followed on the cover of U.S. News and World Report's Best
Hospitals issue six months later. I also got mail from three continents, most of it
about the
the first-person piece I did about how poor information-sharing in my
own care nearly killed me. A bonus: My co-author Arlene Weintraub did a little
sidebar for BW Online about a
startup neither of us had heard of called
Athenahealth. Two years later, Athena would stage the most successful U.S.
tech IPO since the last gasps of the 2000 bubble, doubling on its first trading
day. Our piece was the first national press they ever got: This year they were
on the front page of
The Wall Street Journal, and got 15 minutes on Mad
Money
with Jim Cramer. But you met them here first.
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